Complete and Emergency Exam

Emergency Dentist in Ottawa

Dental pain, swelling, a broken tooth, or an injury can be frightening. Ottawa Smiles Family Dental provides urgent dental assessments for new and existing patients at our Bank Street clinic. Call us first so our team can understand what happened, explain the next step, and offer the earliest suitable appointment available.

For urgent dental help, call 613-520-0222. Appointment availability varies. If you have trouble breathing or swallowing, uncontrolled bleeding, or serious facial trauma, call 911 or go to the nearest hospital emergency department.

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When to call an emergency dentist

Contact our office promptly if you have:

  • Severe or worsening tooth pain
  • Swelling of the gums, face, or jaw
  • A broken, cracked, or knocked-out tooth
  • A loose or damaged filling, crown, or dental appliance causing pain
  • Bleeding after a dental injury
  • Pain when biting, fever with dental symptoms, or a bad taste that may suggest infection

Not every concern requires the same treatment. A dental examination and, when appropriate, X-rays help the dentist identify the cause and discuss suitable options.

What to do before your visit

  • Call the clinic and describe your symptoms and when they started.
  • Follow the instructions given by our dental team.
  • Keep the area clean and avoid chewing on the painful side.
  • Bring your medication list and relevant health information.
  • Bring any broken dental pieces in a clean container if available.

Do not place aspirin directly on a tooth or gum. Medication may not be appropriate for everyone; follow the label and ask a pharmacist or healthcare professional if you are unsure.


What happens at an urgent dental examination?

We begin by listening to your concerns and reviewing your health history. The dentist examines the affected area and may recommend diagnostic images. We then explain the findings, immediate priorities, treatment choices, expected fees, and any follow-up care. Depending on the diagnosis and available appointment time, care may involve pain management, a temporary repair, a filling, drainage, root canal treatment, an extraction, or referral to another healthcare provider.

Ottawa Smiles Family Dental is a general dental practice. When a concern requires specialist or hospital care, we will explain the appropriate referral or emergency pathway.

Urgent dental care on Bank Street

Our clinic is located at 1935 Bank Street, Ottawa, Ontario K1V 8A3. We welcome patients from Ottawa South and surrounding communities. Care is available in English, Arabic, and Spanish. We accept the Canadian Dental Care Plan (CDCP) and work with most insurance plans; eligibility, coverage, and patient charges depend on the individual plan.


Emergency dental FAQs

Can I walk in without calling?

Please call first. This lets us assess urgency and confirm the earliest available time.

Do you guarantee a same-day appointment?

No. We prioritize urgent concerns, but availability varies. Our team will explain the earliest option and what to do next.

Should I go to the hospital for dental pain?

Most tooth problems are assessed by a dentist. Call 911 or seek hospital emergency care for breathing or swallowing difficulty, uncontrolled bleeding, serious facial trauma, or another medical emergency.

Will CDCP or insurance cover emergency treatment?

Coverage varies by plan and service. Our team can help review available billing information, but patients should confirm their coverage and any required co-payment.

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Using the Canadian Dental Care Plan

Eligible services may be covered in whole or in part under CDCP rules. Co-payments, additional charges, frequency limits or preauthorization may apply. Read our 2026 CDCP guide and ask about expected costs before treatment.