Website Privacy Notice
Last updated: August 22, 2026
Ottawa Smiles Family Dental respects your privacy. This notice explains how information submitted through this website may be collected, used, and protected. It applies to website interactions and does not replace the clinic’s separate policies for dental records and care.
Information you choose to provide
When you use an appointment or contact form, call us, email us, or use website chat, you may provide information such as your name, email address, telephone number, preferred contact method, appointment preferences, and a brief reason for your request.
Please do not send detailed medical histories, photographs of health records, government identification numbers, payment information, or other highly sensitive information through a general website form or chat. For urgent dental concerns, call the clinic directly. Website messages are not monitored as an emergency service.
How we use information
We use information you provide to respond to your inquiry, contact you about an appointment, provide requested information, and operate the clinic’s website and communications. We limit collection to information reasonably needed for these purposes.
Website analytics, cookies, and third-party services
This website may use cookies and similar technologies to understand website traffic, improve performance, prevent spam, and measure marketing results. Services used on the site may include Google Analytics or Google Tag Manager, website hosting and security tools, contact-form services, and a website chat provider. These providers may process technical information such as browser type, device type, approximate location, pages visited, and interaction events according to their own terms and privacy practices.
Sharing and retention
We do not sell personal information. Information may be shared with service providers that support website hosting, security, communications, analytics, or appointment handling, only as reasonably needed for those services. Information may also be disclosed when required or permitted by law. We retain information only as long as reasonably needed for the purpose for which it was collected and for applicable legal or operational requirements.
Safeguards
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No internet transmission or storage system can be guaranteed to be completely secure.
Your choices and questions
You may ask about personal information submitted through this website, request access or correction where applicable, or withdraw consent for optional communications, subject to legal and professional record-keeping requirements.
For privacy questions or requests, contact Ottawa Smiles Family Dental:
- Email: info@osmilesfamilydental.ca
- Phone: 613-520-0222
- Address: 1935 Bank Street, Ottawa, Ontario K1V 8A3
Changes to this notice
We may update this notice as our website tools or practices change. The date above shows the latest revision.