Accepting new patients
Looking for a family dentist in Ottawa?
We’re on Bank Street, open Monday to Saturday, and we bill most insurance plans directly.
★★★★★ 4.9 on Google Read our reviews
Ask for an appointment
We’ll contact you during opening hours, Monday to Saturday.
Rather talk now? 613-520-0222
“Most people who come to us haven’t been to a dentist in a while. That’s alright. We start where you are.”
— Dr. Fathy Sadek, DDS
Why people choose us
No pressure, no surprises, and a plan you actually understand.
Nervous about the dentist?
Tell us when you arrive. We’ll go at your pace, explain each step, and stop whenever you ask.
Saturday appointments
You don’t have to take a day off work. We see patients six days a week, 9am to 6pm.
You’ll know the cost first
We explain what treatment costs before we start. You decide what happens next.
Whole families welcome
Children and adults, often booked back to back so you make one trip.
We speak your language
English, Arabic and Spanish, with some Hindi and Bengali.
Easy to get to
1935 Bank Street, inside the Bank Medical Centre. Free parking with designated accessible spaces, a wheelchair-accessible entrance and an accessible washroom.
Ready when you are. It takes about a minute.
What we do
Everyday dentistry for the whole family, all in one place.
What your first visit looks like
-
You ask for a time
Fill in the short form or call us. We’ll contact you to book you in.
-
We take a good look
A consultation and exam. We’ll talk through what we find in plain language.
-
You choose what’s next
We explain your options and what each one costs. Nothing happens until you say yes.
Who you’ll see
Dr. Fathy Sadek, DDS
Dr. Sadek has been practising dentistry since 1991. He trained at Alexandria University and holds a post-graduate diploma from Cairo University. He worked for 25 years in the Gulf, ten of them leading a hospital dental department, and has been licensed in Ontario since 2016. He opened Ottawa Smiles on Bank Street in September 2020.
He speaks English and Arabic.
Most new patients start with a check-up and cleaning.
Insurance and cost
Money shouldn’t be the reason you put off seeing a dentist.
We are not currently able to accept Healthy Smiles Ontario, ODSP, Ontario Works or OSDCP. Many people covered by those programs qualify for the CDCP — call us and we’ll help you check.
In pain right now?
Call us on 613-520-0222. We offer emergency exams, and we’ll tell you honestly how soon we can see you.
If we’re closed and it’s serious — bad swelling, trouble swallowing or breathing, bleeding that won’t stop — go to your nearest emergency department.
Common questions
Are you taking new patients?
Yes. Adults, children and whole families. Use the form above or call 613-520-0222.
What happens at a first visit?
A consultation and exam. We’ll explain what we find and what anything would cost. You decide what happens next.
I don’t have dental insurance. What does a first visit cost?
Your new patient consultation and exam are at no charge. X-rays, diagnostic imaging, cleanings and treatment are not included. If you need any of those, we’ll explain the cost before anything is done.
Do you bill my insurance directly?
We bill most plans directly. Bring your insurance details to your first visit and we’ll check what’s covered.
Do you take the Canadian Dental Care Plan?
Yes, we’re a CDCP provider. Bring your coverage details and we’ll confirm what applies to you.
Are you open on weekends?
We’re open Monday to Saturday, 9am to 6pm. We’re closed on Sundays.
Where do I park?
There’s a free parking lot on site with designated accessible spaces. We’re at 1935 Bank Street, inside the Bank Medical Centre. There’s a wheelchair-accessible entrance and an accessible washroom.
I’m nervous about the dentist.
Tell us when you arrive. We’ll go at your pace, explain each step, and stop whenever you ask.
We’d be glad to meet you
Call us, or ask for a time and we’ll contact you.
Call 613-520-0222
Request an appointment
Find us
1935 Bank Street
Ottawa, ON K1V 8A3
Inside the Bank Medical Centre
Free parking on site
Opening hours
Monday to Saturday
9:00am – 6:00pm
Closed Sundays